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2/17/2008

The Importance of "Adequate"

Filed under: — joeindie @ 5:36 pm
The Importance of “Adequate”
 
 
Since then, at the request of my wife, I’ve changed the benchmarks to:
  • Adequate
  • Good Day
 
(The concepts are the same, but Susan proved to have a threshold on the number of times she could stand to hear the word “sucks” in a given day. Married almost 15 years and still learning, that’s me.)
 
Toward the end of 2007 (prior to the wording change), as I considered my goals for 2008, I realized that daily revenue  that I had thought was “adequate” (or, at the time, “didn’t suck”) for 2007 was, in fact, not “adequate” (in a word, it “sucked”).
 
To put it another way: If we had had a year of “doesn’t suck” days, I can assure you that 2007 would have, beyond any shadow of a doubt, “really sucked”.
 
I wanted to blame the benchmarks for being inadequate. But, well, I set the benchmarks. And I even thought I had set them well. I was wrong.
 
Then I tried to comfort myself by pointing out that I had come up with the “Doesn’t Suck” number for 2007 before we bought a new (to us) house (with a larger monthly mortgage payment), and before growth in affiliate sales of The Journal started taking a bigger chunk out of gross revenues (not a bad thing, BTW; growth is good). But those were just excuses to cover the simple fact that I had, in fact, guessed.
 
Yup. Guessed. At the beginning of 2007, I hadn’t researched what really was “adequate” daily revenue. I had looked at the numbers for 2006, picked a round-ish number that seemed workable (and was about 1/3 lower than my chosen “Good Day”) and called that “adequate”.
 
Fortunately, the average daily revenue for 2007 turned out to beat my chosen “Good Day” number by a considerable margin (which probably means I undertargeted my “Good Day” number, but we won’t go into that). So I wasn’t forced to live off the “adequate”. Which was good.
 
So redefining “adequate” became part of my research and planning for 2008.
 
I reviewed our finances, and came up with the necessary monthly income to maintain our current situation (mortgage, utilities, savings, groceries, etc.). Then I reviewed The Journal’s various numbers (gross revenues, payment processing overhead, royalty payouts, affiliate payouts, expenses, etc.) and came up with a more up-to-date estimate of how much (as a percentage) of the gross revenue becomes net revenue.
 
The somewhat shocking thing was that my newly calculated (go, go algebra!) “adequate” number was very close to last year’s “good day” number. Obviously, I hadn’t put enough thought into that number either. Oops.
 
So I set my new “adequate” number for 2008, confident that it really was adequate. And then set my new “good day” number at a level that will require some pushing on my part (but isn’t out of reach).
 
All of that to say, here’s why the “adequate” number is important: It was the sub-adequate (“sucky”) days that drove me the most. Those were the days I found myself most motivated to improve The Journal, to improve my Ad Words performance, to improve the Web page, and more.
 
Don’t get me wrong: Good days are great! Very inspiring. But sometimes I need to be poked and prodded more than I need to be inspired. A series of good days is likely to make me coast a bit. A series of inadequate days, though, gets me up off my ass and moving again. Because I don’t want to give up my new digs. Or starve.
 
There were days last year when I was happy to hit the “adequate” number. “Whew!” I’d think. “At least I made it up to adequate.” Sheesh. Only a few steps short of fiddling while Rome burns.
 
It seems that every year I find some new wrinkle in my understanding of my finances and how my business works that makes me think I must’ve been stupid to have never noticed it before. I keep thinking I have this whole self-employed, own-my-own-business, selling-software-over-the-Web thing wired–only to discover that I’ve missed something freaking obvious and instead of feeling proud I should feel lucky it hasn’t come crashing down yet.
 
I put up with these deflating realizations, though, because each one precedes a period of growth. Growth that wouldn’t have been possible if I hadn’t spotted that new wrinkle, took my lumps, and learned my lesson.
 
-David

2/16/2008

Once Again, No GDC for Me

Filed under: — joeindie @ 2:56 pm
Once Again, No GDC for Me
 
All of you that are going to the Game Developers Conference next week: Have fun!
 
And remember: A party is only as good as its open bar.
 
No Open Bar == Why the Hell Am I Here Again?
Beer & Wine Only == Give Me My Beer and Don’t Stand Between Me and the Door
Full Open Bar == Stick Around as Long as the Booze is Free
 
A nice spread of food can move a party up the scale one notch, of course, so keep an eye out for the munchies.
 
Sure, sure. GDC is more than just vendor-sponsored parties. Really.
 
But if you’re not having fun, you’re doing it wrong. :-)
 
-David

2/10/2008

The Worst Email Offenders

Filed under: — joeindie @ 12:36 am
The Worst Email Offenders
 
I have the most problems with these email providers:
  • Yahoo
  • SBCGlobal
  • BTInternet
 
Their overly aggressive spam filters routinely catch and filter out my customer support email responses.
 
That is, one of their customers emails me with a question. I respond. But the customer never sees the response–and then gets pissed off at me.
 
The worst case is when my response has to include a link. For example, the customer needs to know where to download the software from. I tell them. Or, at least, I try to.
 
If I was the one originating the emails (that is, I was spamming their customers), I would understand. But I’m not. I’m responding to an email their customer sent me. And I’m the one left having to clean up the mess they make.
 
I hate those email providers. They’ve caused me more problems than any other aspect of running my business over the past 12 years.
 
So, thanks a lot Yahoo, SBCGlobal and BTInternet. You suck.
 
-David

2/4/2008

Sick Sucks

Filed under: — joeindie @ 5:34 pm
Sick Sucks
 
I generally don’t get sick. Which bugs my wife a bit.
 
<smirks>
 
But last Tuesday I came down with a fever, aches, and more than a touch of grouchiness, and I’ve been staggeringly unproductive since then. Except for responding to customer support emails and a couple (very short) bouts of debugging, I’ve done almost nothing.
 
<stops to cough>
 
I don’t mind weeks of non-productivity, of course. Come July, I’m sure I’ll have several consecutive weeks of exactly that.
 
But I prefer to couple my lack of productivity with enjoying myself. And I seldom enjoy myself when sick.
 
<stops to blow nose>
 
Gawd, I hate being sick.
 
Still, I can remember the days when I had to call and get permission to sit at home and watch DVD’s with a glazed-over-medicated-uncomprehending stare.
 
So I guess I’ve been worse off.
 
<more coughing>
 
Sick sucks.
 
-David

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